Surging customer expectations, increasing product complexity, supply chain disruptions, loss of experienced personnel, and pressure to reduce time-to-market have made life much harder than it used to be for Quality Management leaders.

Traditional Quality Management is no longer sufficient to stay ahead in the market as industrial and manufacturing companies have begun to apply Industry 4.0 methodologies to transform Quality. This transformation has enabled Quality leaders, when they are engaged, to shift their focus from solving traditional Quality problems to pursue higher level business partnerships with key functions.

Research data shows that leaders in Quality 4.0 Transformation are executing change management skills to a greater effect than followers in the space. While we have seen an increase in the number of reported Quality 4.0 transformation initiatives since we first asked the question five years ago, we also see that more than 50% of them are underperforming to their expected results.

In this Research Spotlight on the Softer Side of Quality 4.0 Transformation, learn:

• Why Quality Leaders are failing in their Industrial Transformation efforts and what you can do differently to succeed.
• The impact of "Soft Skills," including Leadership, Culture, and Competency on your Quality transformation initiatives and what you should know about these critical areas of performance.
• The importance of a Digital and Quality Council and how to establish them.
• Actionable recommendations on how you can create a successful Quality 4.0 Transformation within your own organization.

Download this exclusive LNS Research Member Spotlight today to ensure your Quality 4.0 Transformation is on track for success.