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Slides: The Role of Quality in Reliability & Warranty Management

warranty management automotiveBy connecting people, processes, and technologies across the value chain, executives and plant managers can gain a deeper understanding on the impacts of their decisions. This is especially true in Reliability and Warranty Management. Strategic quality processes implemented by companies will not only create significant long-term improvements in the warranty reserve, they will lead manufacturing companies to greater business performance. This presentation on Warranty Management covers the following:

  • Trends in Manufacturing
  • The Impact on Warranty Management
  • Building a Model Operational Excellence
  • Key Recommendations for Warranty Management
At an industry event hosted by AIAG, LNS Research President and Principal Analyst, Matthew Littlefield, provided his expertise and insight to automotive executives.

Author Name: Matthew Littlefield
Date: Apr 17, 2012

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